Signature Specialty

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Standards Guide

Learn what to ask
before you hire
ANY contractor to
work in or around
your home.

The Most Important Thing
In The World To Me Is Family.

It’s Why I Value Building Relationships Over Building A Bank Account.

It’s Why I Respect Every Signature Specialty
Team Member’s Hard Work And Effort.

And It’s Why Our Customers Often Become Our Lifelong Friends.

The value of family was ingrained in me as a child. I am one of five children, and my parents always taught me and my siblings that things are done as a team. To work together while learning self sufficiency and responsibility. And to pull your own weight, but always lend a helping hand to a teammate.

Being raised with these values greatly helped me when I started Signature Specialty Contractors of Riverview, FL. As a business owner, I value relationships with customers more than I value money. That sounds like something every company says to appear genuine. But for me, it’s true. Customers want to be treated with respect—especially from a company they hire for a big project like a sunroom. I believe that if you treat people right, the business naturally follows.

My sense of hospitality and treating people like family also rooted in my restaurant-management experience in the 1990s. If you’ve ever had a job that involves working with the public, you quickly appreciate the value of “Golden-Rule” treatment. Working in customer service gives you a greater sense of empathy, and makes you want to be a people pleaser. It makes you think, “If I were a customer here, how would I want to be treated?”

And that’s been my attitude since the first day I opened Signature Specialty: Treat people the way they want to be treated. Treat people—both employees and customer alike—like family. All the rest will fall into place.


Michael Gigante